Is breakfast included?

Yes – all our guests enjoy a regional breakfast, included in the room rate. We focus on fresh, local products to give you the perfect start to your day in the mountains.

What is your cancellation policy?

Cancellations are free of charge up to 30 days before arrival. After that, 100% of the booking amount will be charged. However, as a small, independent hotel, we kindly ask for your understanding — we rely on guests keeping their reservations. That said, depending on the timing and reason, we’re often happy to move your stay or offer a discount for a future booking.

How do I pay for my stay?

Payment is generally due in advance or by the day of arrival.

• For all bookings made directly on our website, your debit or credit card details are collected, and we automatically charge the amount one day before arrival.

• For bookings made via email or phone, we can send you either an invoice for bank transfer or a secure payment link.

What is included in the “Gästekarte Plus”?

The Gästekarte Plus is included with every stay and gives you access to amazing regional benefits:

• Summer: Unlimited mountain rides (also with your bike!)

• Winter: One return mountain trip (up & down)

• Year-round: Unlimited public transport across the Lower Engadin, including the National Park region, S-charl, Samnaun, and more

• 20% discount on entry to the Bogn Engiadina Scuol spa

• Plus many other local discounts and experiences

Are dogs welcome?

Yes – we love dogs! Well-behaved dogs are warmly welcome at no extra charge. Please just let us know in advance if you’re bringing your four-legged friend.

Is there parking available?

Yes – outdoor parking is available for a surcharge of CHF 8 per night. Parking spaces are limited, so please reserve your spot at check-in.

Is there a minimum stay?

Depending on the season, we may have a minimum stay requirement. During high season in winter, the minimum stay can be up to 5 nights.

When are you open?

We are open for the summer and fall season from Ascension until early November, and for the winter season from mid-December until Easter.

Is the hotel family-friendly?

Yes – families are warmly welcome! Please let us know what age your kids are so that we can do the official guest registration properly.

Can non-hotel guests visit the Café ÜJA?

Absolutely! Our Café ÜJA is open to everyone.
We serve delicious coffee, cakes, Spritz and other apéro options, all in a cozy atmosphere with beautiful mountain views.